If you are having any problems using this facility please email Payroll Services (QUOTING YOUR PAY REFERENCE NUMBER) at payandprocess@lancashire.pnn.police.uk and a response will be sent to you a.s.a.p. 

Only if your problem is extremely urgent please telephone one of the following members of the payroll team 

West Division - Maria (01772) 410320

Your pay reference number can be found by viewing your personal file on HRS direct. Do not copy and paste this into the pay reference field on on-line payslips.

Yes, but it must be between 6 and 15 alphanumeric characters in length, and at least one of them must be a number.  

For additional security you will be prompted to change your password every 90 days. 

Although not everyone has dedicated access to a particular terminal, staff are able to use other terminals located in their workplace as required. All terminals have access to this particular LCC internet site. 

Arrangements can be made with your local HR department for a copy of your payslip to be forwarded to your home address.

If payslips are accessed from a Constabulary terminal, access is via the Constabulary's corporate internet access portal and the site itself uses 128bit SSL encryption. Access to the system is via corporate firewalls and security systems.

If payslips are accessed from outside the Constabulary, security cannot be guaranteed as the PC terminal used may have been compromised by a virus or hacked, and access from outside the Constabulary will not go through the Constabulary's corporate firewall. Staff who use non-police systems are advised to ensure appropriate firewalls and anti-viruses are in place.

No, only the on-line version is available.

No. Online P60s do not fulfil HM Revenue & Customs regulations and you will continue to receive paper P60s.

You can access your payslips for the previous rolling 24 months. However, you may wish to print a copy for your personal reference before the oldest records are deleted.