ICT Statistics

Reference 787.70
Date Responded
08/02/2010
Response Type
Full Disclosure
Request
Can I please have the following information?
 
  • 2008/2009 Total Number of Council Employees
  • 2008/2009 Council Total Operating Cost
  • 2008/2009 Spend on IT
  • 2008/2009 Capital Expenditure on IT
  • 2008/2009 % of IT Spend Outsourced
  • 2008/2009 Council employees within IT Department
  • 2008/2009 Council non - employees (i.e. Contractors) within IT Department
  • 2008/2009 IT End Users
  • % of IT Incidents resolved with agreed Service Levels
  • Total Number of IT applications supported by the Council
  • Total number of IT projects completed in 2008/2009
Response
Request for information under the Freedom of Information Act 2000
 
Further to your email dated 27th January 2010 in which you request the disclosure of information under the provisions of the above Act, we are now in a position to provide you with an interim response.
 
1.    2008/2009 Total Number of Council Employees:
The average number of Council employees for the year 2008/09 was 39,562 (of which delegated to Schools – 24,003)
 
2.     2008/2009 Spend on IT                           
The average 2008/09 spend on IT was £18,202,000
 
4.     2008/2009 Capital Expenditure on IT     
 £0
 
5.     2008/2009 % of IT Spend Outsourced    
The 2008/09 percentage of IT spend, outsourced was £926,000
 
6.     2008/2009 Council employees within IT Department     
The number of council employees with the IT Department in 2008/09 was 185 FTE
 
7.     2008/2009 Council non-employees (i.e. Contractors) within IT Department        
The number of non-council employees within the IT Department in 2008/09 was 10
 
8.     2008/2009 IT End Users            
The number of IT end users in 2008/09 was 15,827
 
9.     % of IT Incidents resolved with agreed Service Levels  
The percentage of IT incidents resolved with agreed Service Levels was 64.84% (incidents resolved in 1 hour)
 
10. Total Number of IT applications supported by the Council       
The total number of IT applications supported by the Council is 200
 
11. Total number of IT projects completed in 2008/2009     
The total number of IT projects completed in 2008/09 was 111
 
Please note, we are still awaiting clarification from you with regards to Q2 as to which aspect of the Councils Total Operating Cost you require information in respect of (please refer to our email of 28.01.10).
 
Attachments None

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Supplier / contractors and consultants used when procuring ICT software

Reference 787.114
Date Responded
24/02/2010
Response Type
Full Disclosure
Request
I would like to request a complete list of suppliers/contractors and consultants that have been used over the past year when procuring IT Software and the total spend on IT Software during the past financial year.
    
Also could you break this Software spend down to show which department uses which application.
    
Please also provide details of IT Contracts Managers and any person(s) involved in IT Software procurement.
 
Response
Request for information under the Freedom of Information Act 2000
 
Further to your email dated 9th February 2010 in which you request the disclosure of information under the provisions of the above Act, we are now in a position to provide you with a response.
 
A complete list of suppliers/contractors and consultants that have been used over the past year when procuring IT Software and the total spend on IT Software during the past financial year.
Please see the attachment to this email which details the information you have requested. The 'tabs' entitled 'summary' and 'suppliers' outline the above information.
    
Also could you break this Software spend down to show which department uses which application.
Please see the attachment to this email which details the information you have requested. The 'tab' entitled 'sware by dir' outlines the application that each Directorate use.
    
Please also provide details of IT Contracts Managers and any person(s) involved in IT Software procurement.
Members of staff involved in IT Software Procurement are the Lancashire ICT Services Managers and Directorate ICT Managers.
  
Attachments Software (excel)

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ICT strategies and business plans

Reference 787.158
Date Responded
15/03/2010
Response Type
Patial disclosure, some information refused under section 21
Request
 
Could you please supply me with the most recent copies of following documents for the overall organisation
 
·     ICT Strategy/ICT Business Plan
·     Procurement Strategy
·     Budget/Financial Plan
·     Corporate Plan/Strategic Plan
 
Response
Request for information under the Freedom of Information Act 2000
 
Further to your email dated 26 February, we are now in a position to respond to your enquiry.
 
ICT Strategy/ICT Business plan – currently, the only version of the ICT Strategy is 2006/09, we do have a 2010 corporate ICT Strategy Action plan which we have attached. Please also see the attached ICT Business Plan 2009/10.
 
Procurement Strategy – please see attached PDF document named 'Procurement Policy and Strategy 2008-2011'.
 
Budget/Financial Plan – The Council’s budget is already available online and as such is exempt from disclosure under Section 21 of the Act. However, this information can be found at the following URL: http://www.lancashire.gov.uk/corporate/web/?siteid=2702&pageid=28917&e=e
 
Corporate Plan/Strategic Plan – The Council's Corporate Strategy is already available online and as such is exempt from disclosure under Section 21 of the Act.
Attachments

ICT Services Business Plan 2009 10

Corporate ICT Strategy Action Plan 2010 Version 2 

Procurement Policy and Strategy 2008-2011

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Supplier of the education IT system

Reference 787.247
Date Responded 08/04/2010
Response Type
Full disclosure
Request
I am carrying out a project relating to Children's' Services and in accordance with the Freedom of Information Act 2000, I am requesting the following information from your authority.
 
1.  Which organisation supplies the education  IT system to your authority, (e.g. Capita, in house system, CACI)?
2. How long has this system been in place at your authority?
3. Over the past 12 months, how much has the supplier charged your authority for the support and maintenance of this system?
4. Who is the person at your authority who manages this system?
 
Response
Request for information under the Freedom of Information Act 2000
 
Further to your email dated 17th March 2010, in which you request the disclosure of information under the provisions of the above Act, we are now in a position to respond.
 
1. Which organisation supplies the education  IT system to your authority, (e.g. Capita, in house system, CACI)?  CACI
2. How long has this system been in place at your authority? Approx 10 years
3. Over the past 12 months, how much has the supplier charged your authority for the support and maintenance of this system?    £27,038.67
4. Who is the person at your authority who manages this system?  John Slinger (Project Manager – EDIMIS)
  
Attachments
None

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Management of the Internet site

Reference 787.379
Date Responded
15/06/2010
Response Type
Full Disclosure
Request
Would you please provide the following information under the act.
 
The Information required concerns your internet site/s.
  1. Do you use a content management system (CMS) to construct your public facing Internet  site/s?
  2. If the answer to 1 is “yes” please provide the following information:-
    a. Is the CMS a proprietary system (i.e. a system purchased from a supplier in order to build web sites) or has it been constructed internally by councils IT department, developers etc?
    b. If the answer to 2a is ‘proprietary’ who supplied the software?
    c. If the answer to 2a is ‘proprietary’ which other suppliers did you consider at the procurement stage?
  3. If the answer to 1. is “no” how do you construct your web pages, a brief synopsis will suffice?
  4. Do you use an external supplier to design the look and feel of your web site?
    a. If so who is that?
    b. If not designed externally then who designs your web site?
  5. What was your overall expenditure on your public facing web site/s for the year 2009/2010 excluding staffing of any web team, if you have one?
  6. Is your web site served from your own servers or do you pay to host it elsewhere?
    a. If hosted elsewhere, who is it hosted by?
  7. Are you part of a sharing agreement  (in respect of web software or hosting) with any other council, including parishes?
    a. If so, how many (broken down into Parishes and Other i.e. districts etc)?
  8. How many visitors did your site/s attract 2009/2010?
  9. How many pages did your system serve 2009/2010?
Response
Request for information under the Freedom of Information Act 2000
 
Further to your email of 22 May 2010, we are now in a position to respond to your enquiry regarding the management of our internet site. We have answered each point of your enquiry below:
 
1.         Do you use a content management system (CMS) to construct your public facing Internet  site/s? - Yes
2.         If the answer to 1 is “yes” please provide the following information:-
a. Is the CMS a proprietary system (i.e. a system purchased from a supplier in order to build web sites) - No
or has it been constructed internally by councils IT department, developers etc?
b. If the answer to 2a is ‘proprietary’ who supplied the software?
c. If the answer to 2a is ‘proprietary’ which other suppliers did you consider at the procurement stage?
3.If the answer to 1. is “no” how do you construct your web pages, a brief synopsis will suffice? – Internally developed CMS
4.         Do you use an external supplier to design the look and feel of your web site?
a. If so who is that? – Some assistance was sought from a design agency in 2009 but the majority of the design is internal.
b. If not designed externally then who designs your web site?
5.         What was your overall expenditure on your public facing web site/s for the year 2009/2010 excluding staffing of any web team, if you have one? – Do not have this figure as the budgets are devolved
6.Is your web site served from your own servers or do you pay to host it elsewhere? We host our website
a. If hosted elsewhere, who is it hosted by?
7.Are you part of a sharing agreement  (in respect of web software or hosting) with any other council, including parishes? - No
a. If so, how many (broken down into Parishes and Other i.e. districts etc)?
8.         How many visitors did your site/s attract 2009/2010? - 4,886,100
9.         How many pages did your system serve 2009/2010? – 54,579,249
  
Attachments None

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ICT questions - computers, systems, policy, etc

Reference 787.413
Date Responded
06/08/2010
Response Type
Full Disclosure
Request
I would be grateful if you could supply me with the following information:
 
1. Your green ICT policy and/or strategy.
 
2. Council data for the following for the latest complete year:
 
•       The total number of PCs………….
•      The number of energy efficient PCs………….
•       The number of thin client PCs………….
•       The number of physical servers………….
•       The number of virtual servers………….
•       The number of users………….
•       The number of local printers………….
•       The number of central printers………….
•       The number of printed pages………….
•       The number of homeworkers………….
•       The hours of videoconferencing………….
 
3. Responses to the attached factual questions (as per response) on Green ICT approaches in your Council.
 
Response
Request for information under the Freedom of Information Act 2000
 
We are writing following your email dated 8 July, in which you request information regarding ICT. Please see attached and below for our response to your enquiry.
 
1. Your green ICT policy and/or strategy. 
We do not have a green ICT policy and/or strategy
 
2. Council data for the following for the latest complete year:
•       The total number of PCs                              8593
•       The number of energy efficient PCs           8593
•       The number of thin client PCs                     19
•       The number of physical servers                  408
•       The number of virtual servers                      191
•       The number of users                                    16187
•       The number of local printers                        585
•       The number of central printers                     5
•       The number of printed pages                      66.6 million
•       The number of homeworkers                       1833
•       The hours of videoconferencing                   30
 
If you have any queries regarding our response, or you require any additional information, please do not hesitate to contact us.
 
Attachments Green ICT Questionnaire (word)

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Details regarding telecommunications

Reference 787.619
Date Responded 25/08/2010
Response Type
Full disclosure
Request
Can you please provide me with contract renewal dates for your telecommunications.
I would also like the  current prices paid for the below
Single Line rentals
Isdn2 e line rental
Isdn30e line rental
Cost of calls to
Local
National
All Mobile networks
 
Response
Request for information under the Freedom of Information Act 2000
 
Further to your email dated 12th August 2010, in which you request the disclosure of information under the provisions of the above Act, we are now in a position to respond.
 
Can you please provide me with contract renewal dates for your telecommunications.
 
-          All circuits tend to be ordered on initial 3 year contracts with the termination date dependent on the initial order date but the 1Gb core contract terminates 28/02/2013.
-          Supply of 0845 numbers terminates in 2013
-          Corporate mobile provided via OGC to 31/12/2010
-          Corporate 3g service provided via OGC to 31/07/2013
 
I would also like the  current prices paid for the below
Single Line rentals
-          Based on OGC Framework for BT Accumulate
Isdn2 e line rental
-          Based on OGC Framework for BT Accumulate
Isdn30e line rental
-          Primary connections are provided rental free
Cost of calls to
Local
National
All Mobile networks
-          Based on OGC Framework for BT Premier Value
-          Contract with Obsidian Communications to provide GSM gateway with 120,000 free minutes per month to 31/03/2011
 
Attachments
None

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Information regarding IT setup

Reference 787.620
Date Responded 25/08/2010
Response Type
Full disclosure
Request

Under the Freedom of Informations act, I formerly request to know the following information from your council regarding your IT Networking setup, particularly in relation to Broadband WAN's and associated services, on both your corporate and educational sites:

 

·         Who is your incumbent provider?

 

·         What services do they provide?

 

·          How much is your annual revenue for each service?

 

·          When did your current contract begin with them?

 

·         When does your current contract end with them?

 
Response
Request for information under the Freedom of Information Act 2000
 
Further to your email dated 13th August 2010, in which you request the disclosure of information under the provisions of the above Act, we are now in a position to respond.
 
Who is your incumbent provider? – Our corporate WAN is provided by 3 telcos, BT, Cable & Wireless and Virgin Media.
 
What services do they provide? – Wires Only and Point to Point Ethernet Circuits.
 
How much is your annual revenue for each service? – The total spend on the corporate WAN is approx £1,000,000.
 
When did your current contract begin with them? – Most circuits are ordered on 3 year deals but our 1Gb core is on a 5 year term from 31/03/2008.
 
When does your current contract end with them? – This depends on the initial order date but the 1Gb core contract terminates 28/02/2013.
 
Attachments
None

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IP arrangements, calls and line provision and call spend

Reference 787.655
Date Responded 10/09/2010
Response Type
Full disclosure
Request

 

Please can you provide me with the following information regarding your IP arrangements and your calls and lines provision and call spend?
•     Do you have IP telephony deployed?
•     Who provides you with IP telephony?
•     What is the councils current spend annually on calls and fixed lines?
•     Who is your current provider of calls and fixed lines?
•     When is the contract due for review on your calls and lines?
•     How will the next contract for the calls and lines be procured? OJEU/OGC/Other Framework/Extension of Current

 
Response
Request for information under the Freedom of Information Act 2000
 
Further to your email of 02 September 2010, we are now in a position to respond to your enquiry regarding IP telephony. We have answered each point of your enquiry below:
 
Do you have IP telephony deployed?
Lancashire County Council has a small amount of about 70 extensions and 250 home workers
 
Who provides you with IP telephony?
This is supported in-house, using Aastra / Ericsson platform
 
What is the councils current spend annually on calls and fixed lines?
Corporately, this is approx £500k
 
Who is your current provider of calls and fixed lines?
Services are provided via BT, Virgin Media and C&W
 
When is the contract due for review on your calls and lines?
31/03/2012
 
How will the next contract for the calls and lines be procured OJEU/OGC/Other Framework/Extension of Current?
This is dependent upon value, OJEU or OGC
 
Attachments
None

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Total ICT expenditure

Reference 787.413
Date Responded
24/09/2010
Response Type
Full Disclosure
Request
Could you please provide me with the following information?
 
I would like to know what the total expenditure on IT/ICT was within the Council for the following years:
Budget Year 2008-9    £?
Budget Year 2009-10  £?
 
I would also like to know what the planned budget figure for IT/ICT is in the Budget year 2010-2011.
Note. The figure given should be for the total expenditure on IT/ICT and should include both Capital and Operational expenditure, all staff related costs, and all expenditure associated with IT/ICT goods and services supplied by 3rd party suppliers.
 
I would also like to know the total number of Computer Users within the Council? (If you do not have a figure for this then I would be happy to accept (as a substitute) either the total number of individual user network ‘log-on’ accounts or e-mail accounts that the Council has (but these should be individual accounts and should not include group accounts)).
 
Finally, if a significant proportion of you IT / ICT operational activities are either outsourced or provided by a 3rd party (external) supplier, could you please tell me the name of that supplier, and the total actual value of the ‘contract’ for 2009-10 and the total forecast value for 2010-2011.
 
Response
Request for information under the Freedom of Information Act 2000
 
Further to your email in which you request the disclosure of information under the provisions of the
I would like to know what the total expenditure on IT/ICT was within the Council for the following years:
Budget Year 2008-9    £2.985m
Budget Year 2009-10  £3.697m
 
I would also like to know what the planned budget figure for IT/ICT is in the Budget year 2010-2011.
 
Note. The figure given should be for the total expenditure on IT/ICT and should include both Capital and Operational expenditure, all staff related costs, and all expenditure associated with IT/ICT goods and services supplied by 3rd party suppliers.
 
£3.057m
The above budgets are for Lancashire County Council's Corporate ICT Team
 
I would also like to know the total number of Computer Users within the Council? (If you do not have a figure for this then I would be happy to accept (as a substitute) either the total number of individual user network ‘log-on’ accounts or e-mail accounts that the Council has (but these should be individual accounts and should not include group accounts)).
The total figure of accounts is 16,292 however we are unable to exclude group accounts from that figure.
 
Finally, if a significant proportion of you IT / ICT operational activities are either outsourced or provided by a 3rd party (external) supplier, could you please tell me the name of that supplier, and the total actual value of the ‘contract’ for 2009-10 and the total forecast value for 2010-2011.
In 2009/10 and 2010/11 we are not outsourcing operational ICT from external suppliers.
 
Attachments None

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Information on desktops and laptops

Reference 787.716
Date Responded 01/10/2010
Response Type
Full disclosure
Request

 

Q1) How many Desktop Computer users do you have?
Q2) How many Laptop users do you have?
Q3) Which manufacturer do you use for desktops?
Q4) Which manufacturer do you use for laptops?
Q5) How much do you spend per year on Desktop computing hardware?
Q6) How much do you spend per year on Desktop computer software?
Q7) How much do you spend per year on Desktop computer  support services?
Q8) Do you own your desktop computers ?
Q9) Are your Desktop Computers virtualised?
Response
Request for information under the Freedom of Information Act 2000
 
Further to your email, dated 23 September, in which you request the disclosure of information under the provisions of the above Act, I am now in a position to respond and answer each of your questions in turn:
 
Q1) How many Desktop Computer users do you have?                                                8593
Q2) How many Laptop users do you have?                                                                     4303
Q3) Which manufacturer do you use for desktops?                                                       Viglen
Q4) Which manufacturer do you use for laptops?                                                          Toshiba
Q5) How much do you spend per year on Desktop computing hardware?                 £1468105
Q6) How much do you spend per year on Desktop computer software?                     £83814
Q7) How much do you spend per year on Desktop computer support services?      £0
Q8) Do you own your desktop computers?                                                                      Yes    
Q9) Are your Desktop Computers virtualised?                                                                Some
 
Attachments
None

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Number of desktops and laptops

Reference 787.719
Date Responded 01/10/2010
Response Type
Full disclosure
Request
 
In total how many desktop PCs and laptops are there within the council?
Response
Request for information under the Freedom of Information Act 2000
 
Further to your email, dated 26 September, in which you request the disclosure of information under the provisions of the above Act, I am now in a position to respond.
 
Lancashire County Council has a total of 8593 desktop PCs and 4303 laptops, totalling 12,896.
 
Attachments
None

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Information on ICT

Reference 787.728
Date Responded 18/10/2010
Response Type
Full disclosure
Request
1 What is the name & official title of the Director responsible for Information Technology deployments?
2 What is the name & official title of the person responsible for defining your Data, Voice, Video and Conferencing requirements?
 Data;
 Voice;
 Video;
Conferencing;
ICT Security:
3 Will plans to rationalize buildings drive changes to your communications infrastructure during the next 12 months?
4 What is your Unified Communications Strategy?
5 If you have a separate PBX (Traditional Voice) network, what is your strategy to replace it?
6 How much are you paying for moves, adds & changes to your telephony system on a monthly basis? 
7      What VoIP projects have been identified within the next 12 months?
8 How many connected users do you have and how many sites are these users distributed over?
9 What software based solutions are you considering for future voice requirements?
10 How much are you paying for Bandwidth provision per annum and with which provider?
11 Who is your primary Data Network (LAN/WAN) vendor?
12  Do you plan to refresh your Data Network in the next 12 months?
13 What is the value of your support contract for your Data Network and when is the renewal date?
14     Have you any plans to deploy Wireless LAN or a Contact Centre within your current infrastructure?
15 When is the support contact renewal date for your managed Firewalls for security?
16 If you outsource audio conferencing to a 3rd Party, what is your monthly cost incurred?
 
 
Response
Request for information under the Freedom of Information Act 2000
 
Further to your email dated 29th September 2010, in which you request the disclosure of information under the provisions of the above Act, we are now in a position to respond.
 
1 What is the name & official title of the Director responsible for Information Technology deployments? – Bill Brown – Director of ICT
2 What is the name & official title of the person responsible for defining your Data, Voice, Video and Conferencing requirements? 
 Data; Stuart Catterall – Principal ICT Engineer
 Voice; Stuart Catterall – Principal ICT Engineer
 Video Conferencing; Stuart Catterall – Principal ICT Engineer
 ICT Security: Stuart Catterall – Principal ICT Engineer
3 Will plans to rationalize buildings drive changes to your communications infrastructure during the next 12 months? - Yes
4 What is your Unified Communications Strategy? – There is no defined strategy
5 If you have a separate PBX (Traditional Voice) network, what is your strategy to replace it? – It will be replaced with an IP telephony deployment
6 How much are you paying for moves, adds & changes to your telephony system on a monthly basis?  - £4000
7 What VoIP projects have been identified within the next 12 months? - None
8 How many connected users do you have and how many sites are these users distributed over? 12000 users over 600 sites
9 What software based solutions are you considering for future voice requirements? – There are none under consideration.
10 How much are you paying for Bandwidth provision per annum and with which provider? Approx £1,000,000 with BT, C&W and Virgin Media
11 Who is your primary Data Network (LAN/WAN) vendor? - Cisco
12  Do you plan to refresh your Data Network in the next 12 months? - Yes
13 What is the value of your support contract for your Data Network and when is the renewal date? - £63,000 per annum – 31/03/2012
14  Have you any plans to deploy Wireless LAN or a Contact Centre within your current infrastructure? Yes
15 When is the support contact renewal date for your managed Firewalls for security? 31/03/2012
16 If you outsource audio conferencing to a 3rd Party, what is your monthly cost incurred? – It is not out-sourced
 
Attachments
None

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Reduced emissions in relation to ICT services

Reference 787.776
Date Responded
11/11/2010
Response Type
Full Disclosure
Request
1.       Do you currently identify and measure the Carbon Footprint that results specifically from the use and support of ICT within the Council (this includes the energy used to power all the centralised and distributed IT equipment (PCs, laptops etc) , data centre cooling / air conditioning systems etc - and the emissions produced by the overall ICT Support organisation – e.g. in dealing with Incidents, Changes, and undertaking day to day support activities)?
 
2.       If you do identify and measure the ICT related Carbon Footprint what are your latest figures (and also do you have any previous (annual?) figures)?
 
3.       Do you have a stated target for the reduction of your ICT related Carbon Footprint? If you do – what is the target? (If these targets are based on a % reduction over time could you please clearly state your baseline and ‘target’ year).
 
4.       Do you have a stated target for the reduction of the overall Carbon Footprint (not ICT specific) of the Council? If you do – what is the target? (If these targets are based on a % reduction over time could you please clearly state your baseline and ‘target’ year).
 
5.       Do you have a Green IT strategy and / or does Green IT / Carbon reduction aims feature in your current IT / ICT strategy? If you do – could you e-mail the relevant document(s)?
 
6.       Do your ICT / IT Division have visibility of ALL ICT related energy costs (e.g. does you’re IT / ICT Division see the electricity bill for the Desktop computers, laptops and other IT devices used by the Council employees)?
 
7.       Does your ICT / IT Division has responsibility for funding ALL ICT related energy costs (e.g. does your IT / ICT Division ‘pay’ the electricity bill for the Desktop computers, laptops and other IT devices used by the Council employees)?
 
8.       If you have outsourced your primary IT / ICT activities to a 3rd party supplier, do you have any energy efficiency / Carbon Reduction targets specific within the contract?
 
9.       Central Government has a stated target of ensuring that the energy consumption of Government ICT will be Carbon Neutral by 2012. Is this something you are also trying to achieve?
 
10.   Which of the following ICT energy saving / Carbon Reduction initiatives have you undertaken?
·         Server Virtualisation
·         Data Centre Power / Cooling optimisation
·         Desktop Power Saving (automatic power off, removal of screensavers, etc)
·         Replacement of individual Printers, scanners etc with MFDs:
·         Desktop Virtualisation / Thin Client implementation
·         User Education initiatives (e.g. promotion of switch off, do not print, etc awareness):
·         Extended Lifecycle of hardware equipment
·         Use of Lean IT techniques to identify and eliminate waste
·         Other – please specify
 
11.   Is Green IT and the reduction of your ICT related Carbon Footprint seen as either a high, medium or low priority for the Council.
Response
 Request for information under the Freedom of Information Act 2000
 
Further to your email dated 21 October 2010, we are now in a position to respond to your enquiry regarding specifically our ICT department and reducing carbon emissions. We have answered each point of your enquiry below.
 
1.    Do you currently identify and measure the Carbon Footprint that results specifically from the use and support of ICT within the Council (this includes the energy used to power all the centralised and distributed IT equipment (PCs, laptops etc) , data centre cooling / air conditioning systems etc - and the emissions produced by the overall ICT Support organisation – e.g. in dealing with Incidents, Changes, and undertaking day to day support activities)? – No
 
2.    If you do identify and measure the ICT related Carbon Footprint what are your latest figures (and also do you have any previous (annual?) figures)? – N/A
 
3.    Do you have a stated target for the reduction of your ICT related Carbon Footprint? If you do – what is the target? (If these targets are based on a % reduction over time could you please clearly state your baseline and ‘target’ year). – No
 
4.    Do you have a stated target for the reduction of the overall Carbon Footprint (not ICT specific) of the Council? If you do – what is the target? (If these targets are based on a % reduction over time could you please clearly state your baseline and ‘target’ year). – Current target is a reduction of 16% in total emissions by 2014 against a 2007/8 baseline.
 
5.    Do you have a Green IT strategy and / or does Green IT / Carbon reduction aims feature in your current IT / ICT strategy? If you do – could you e-mail the relevant document(s)? Lancashire County Council does not have a Green ICT Strategy, although actions relating to Green ICT issues are included in the ICT Action Plan.
 
6.    Do your ICT / IT Division have visibility of ALL ICT related energy costs (e.g. does you’re IT / ICT Division see the electricity bill for the Desktop computers, laptops and other IT devices used by the Council employees)? – No
 
7.    Does your ICT / IT Division has responsibility for funding ALL ICT related energy costs (e.g. does your IT / ICT Division ‘pay’ the electricity bill for the Desktop computers, laptops and other IT devices used by the Council employees)? – No
 
8.    If you have outsourced your primary IT / ICT activities to a 3rd party supplier, do you have any energy efficiency / Carbon Reduction targets specific within the contract? – N/A
 
9.    Central Government has a stated target of ensuring that the energy consumption of Government ICT will be Carbon Neutral by 2012. Is this something you are also trying to achieve? – No
 
10.Which of the following ICT energy saving / Carbon Reduction initiatives have you undertaken?
·        Server Virtualisation - Yes
·        Data Centre Power / Cooling optimisation – New Air Con
·        Desktop Power Saving (automatic power off, removal of screensavers, etc) – No
·        Replacement of individual Printers, scanners etc with MFDs: - Yes
·        Desktop Virtualisation / Thin Client implementation – Some virtualised PCs
·        User Education initiatives (e.g. promotion of switch off, do not print, etc awareness): - Print strategy. A switch it off campaign was carried out in 2008,
·        Extended Lifecycle of hardware equipment – Yes
·        Use of Lean IT techniques to identify and eliminate waste - No
·        Other – please specify
 
11.Is Green IT and the reduction of your ICT related Carbon Footprint seen as either a high, medium or low priority for the Council.  Medium
Attachments None

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IT expenditure and storage of data

Reference 787.872
Date Responded
03/12/2010
Response Type
Full Disclosure
Request
I was wondering if, under the Freedom of Information Act, I may request that you provide me with a figure (or estimation) of how much was spent on your IT last year.
 
If at all possible, I would also be interested to know how and where the council stores its data; whether this is stored in-house or off site.
 
Response
Access to Information under the Freedom of Information (2000)
 
Thank you for your email dated 19 November 2010, in which you request disclosure of information under the provisions of the above Act; we are now in a position to respond.
 
1.    The County Council's ICT budget for 2009/10 was £16,266,000.
2.    The County Council stores its data at both on-site and off-site locations in a variety of different media, such as electronic, magnetic tape, etc.
Attachments None

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IT Information

Reference 787.898
Date Responded
15/12/2010
Response Type
Full Disclosure
Request
I would like to request the answers to the following questions:
1.      How many Staff (full head-count rather than full-time equivalents) are employed in IT functions?
2.      Do you have an internal Information Technology team or is Information Technology TOTALLY Outsourced? If Outsourced, to which Company?
3.      Is your Information Technology Infrastructure managed internally or outsourced? If Outsourced, to which Company?
4.      Are your Desktop computers managed internally or outsourced? If Outsourced, to which Company?
5.      Is your Systems Development/Applications Management managed internally or Outsourced? If Outsourced, to which Company?
6.      How many Desktop Computers are in use?
7.      How many Laptop Computers are in use?
8.      Which Server Platform(s) do you use?
·         IBM/PCM Mainframe: (Please state which Operating System(s) – z/OS, z/VM, z/VSE)
·         UNIX: (Please state which Operating System(s) – e.g. Sun Solaris, AIX etc.)
·         Microsoft Windows:
·         System I:
·         Others (Please be kind enough to state):
8.      How many Physical Servers are in use?
9.      How many VIRTUAL Servers are in use?
 
Response
Access to Information under the Freedom of Information (2000)
 
Thank you for your email dated 29 November 2010, in which you request disclosure of information under the provisions of the above Act; we are now in a position to respond.
 
1.       How many Staff (full head-count rather than full-time equivalents) are employed in IT functions? On 1 April 2010 there were 232 people employed in IT functions
2.       Do you have an internal Information Technology team or is Information Technology TOTALLY Outsourced? Internal
3.       Is your Information Technology Infrastructure managed internally or outsourced? If Outsourced, to which Company? Managed internally
4.       Are your Desktop computers managed internally or outsourced? If Outsourced, to which Company? Managed internally
5.       Is your Systems Development/Applications Management managed internally or Outsourced? If Outsourced, to which Company?  Managed internally
6.       How many Desktop Computers are in use? 8593
7.       How many Laptop Computers are in use? 4303
8.       Which Server Platform(s) do you use?
·         IBM/PCM Mainframe: (Please state which Operating System(s) – z/OS, z/VM, z/VSE)
·         UNIX: (Please state which Operating System(s) – e.g. Sun Solaris, AIX etc.) Sun Solaris, AIX
·         Microsoft Windows:  Yes
·         System I:
·         Others (Please be kind enough to state):  Red Hat Enterprise Linux
8.       How many Physical Servers are in use? 400
9.       How many VIRTUAL Servers are in use? 200
 
Attachments None

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